Horrible service. Asked to get a full set taken off, and new gel put on. The guy that did my nails seemed like he barely knew how to do it and kept hurting me. Two employees actually were arguing about who had to take the new customer that walked in because one employee was trying to sleep on the couch in the waiting area and didn’t want to work. The phone kept ringing and they refused to answer it, and a customer felt bad so they answered it for the employees. And the guy that did my nails left them a wreck and didn’t clean all the acrylic off and didn’t even file them even.... just over all sloppy sloppy work. I could’ve done a better job at home.
Went to get my girlfriends eyebrows done, sat there for 40 minutes, three other ladies came in after us to get there nails done and got service within a couple minutes. Left and went to another another nail place and it was just as busy as the other but got service within 5 minutes. They need to work on there customer service. But the place was clean and didn't have a strong smell like most nail places do so that was a plus.
I waited for 90 minutes for a fill. When I asked how long it would be the reply was just a few minutes. The staff is very slow, some of the clients that were getting pedicures when I arrived were still there having their nails done. I was not able to wait any longer and had to leave. It was a very disappointing experience. That was my first time there it is also my last!
The ladies are always quick to get me in and always do an amazing job. Always go and get gel acrylics and a pedicure and have never had any complaints. Every since she opened I haven't went anywhere else. I even left where I used to go because of how well they do. Definitely recommend!
Ivy Nails Spa is a US Hair Care Studio based in Hermitage, Pennsylvania. Ivy Nails Spa is located at 2990 E State St, Hermitage, PA 16148, USA.
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